Members Help

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  2. Members Help

How do I get a refund?

It is a pity to hear you are after a refund for 3DBoatDesign. Just so you are fully aware, once the refund is processed you will not be able to get future updates for free, nor ac ...

Where can I order a discounted members version of 3DBoatDesign?

It is great you are after the physical software. We have actually just set this up in the members area and have included a special offer for our members. Please click on the belo ...

I forgot my login details…

To login into the members area please go to: http://www.3dboatdesign.com/members/ and enter you details into the login box: Email: Password (this is your ClickBank payment rece ...

How much does shipping cost?

There is Zero shipping costs for the Downloadable Version This software is available via instant download! You can be using this software and be well on your way to building the ...

If I want a refund, where do I return the goods to?

It is a pity to hear you are after a refund for 3DBoatDesign. Just so you are fully aware, once the refund is processed you will not be able to get future updates for free, nor ac ...

Where is the Login Page

Normally when you purchase an item via ClickBank (our payment processor) they send you a confirmation email. This has details of the purchase you made. You are also automatically ...

How To Update My Graphics Driver?

As you may have noticed, 3DBoatDesign is a sophisticated software package that requires the latest OpenGL drivers to work. For OpenGL hardware accelerated games to work correctly ...

What countries can a physical package be sent to?

We are able to send a physical product to the countries listed below: ArgentinaAustraliaAustriaBahrainBelarusBelgiumBrazilBulgariaCanadaChileChinaCosta RicaCroatiaCyprusCzech Repu ...

How Do I Purchase The Physical Pack?

If you really do need to receive a physical pack, then we do have this available at a discounted price in the members area. We do have physical pack option available to non member ...

I download the files but I can not find them. Where are they?

The problem with downloads is that there is not really a default location. Microsoft’s Internet Explorer and most other internet browsers don”t download files automati ...